Frequently Asked Questions
Everything you need to know about shopping with Arabella & Rose.
How long will it take for my order to be shipped?
We aim to process and dispatch all orders within 1-2 business days. During peak periods or sale events, please allow up to 4 business days for your beautiful pieces to be sent.
What is your return policy for change of mind?
We offer store credits for change of mind returns requested within 14 days of delivery. Items must be in their original, unwashed, and unworn condition with all tags attached.
How do I choose the correct size for my child?
Each product page features a detailed size guide. We recommend measuring your child and comparing it to our charts, as our vintage-inspired designs may fit differently than standard high-street sizing.
Do you offer international shipping?
Yes, we ship our floral dresses and accessories worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options including Afterpay and Klarna.
Are your garments true to color in the photos?
We strive to display our products as accurately as possible. However, due to professional lighting and different monitor settings, slight variations in color may occur.